If orders are received by 12pm EST, we ship them out the same day. Otherwise orders will be shipped the next business day.

We currently only support shipping to the contiguous United States. If you're interested in placing an international order, please use the "Contact" form on our site to discuss your options.

Yes, please use the "Contact" page to provide us with more details, or email orders@birchbiotech.com to start the process for a custom quote.

We provide tracking information on all orders within 24 hours of shipments leaving our facility. You can contact us at anytime through email at orders@birchbiotech.com for further updates.

Please contact us immediately upon receiving any damaged products, and we will work quickly to address the situation. We can often send replacements to avoid any interuption in your business.